Hard Rock Hotel Riviera Maya - Puerto Aventuras

Km. 72 Carretera Cancun, Puerto Aventuras, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hard Rock Hotel Riviera Maya - Puerto Aventuras

Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site parking

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The Hard Rock Hotel Riviera Maya lies in a tourist area of Puerto Aventuras within a 15-minute walk of Xpu-ha Beach, featuring a sauna, a hairdresser and a health club.

This venue accommodates guests in the heart of Puerto Aventuras. The property is set within 1 km distance from Puerto Aventuras city center.

The hotel is easy access to the white-sand beach in Puerto Aventuras.

Cancun International airport can be reached by car.

Rooms

This property has 489 guestrooms including diamond one room room, deluxe one-bedroom second floor king room and diamond one room king room appointed with individual climate control, a laptop-size safe, TV, a living area and ironing facilities. Some rooms offer a stunning view over the Caribbean Sea. They are outfitted with traditional decor.

Eat & Drink

The hotel invites guests to the bar to start their day with a tasty varied buffet breakfast. Guests can also enjoy international meals at the sophisticated restaurant. Soft drinks are offered in the snack bar. Mango's serve a selection of meals within 800 meters from the venue.

Services

Hard Rock Hotel Riviera Maya features such facilities as free parking, a cash machine and a luggage storage.

Relax

Guests will relax indulging in steam baths and massage. The hotel offers snorkeling, canoeing and lawn tennis and many other on-site activities.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   489.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi in public areas
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Coffee shop
  • Exterior corridors
  • Florist/Flower shop
  • Ice machine
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness center
  • Kayaking
  • Diving center
  • Snorkeling
  • Canoeing
  • Outdoor tennis court
  • Football
  • Volleyball
  • Golf course
  • Billiards/ Pool tables

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Taxi service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service
  • Free breakfast
  • Buffet breakfast

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Animation team
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Street view

Room facilities

  • In-room air conditioning
  • In-room safe
  • Paid mini-bar
  • Connecting rooms
  • Separate bedroom
  • Sitting area
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Mirror
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 3 years
Existing bedding FREE
Extra bed USD 54
One child
Extra bed USD 54
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Hard Rock Hotel Riviera Maya - Puerto Aventuras Puerto Aventuras location
Show big map »

Hotel Address:

Km. 72 Carretera Cancun, Puerto Aventuras, Mexico, 77710

Get directions
City Center
  • Puerto Aventuras
    2700 ft
Airports
Beaches
  • Xpu-ha Beach
    4100 ft
  • Fatima Bay
    4300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    489

Rooms and availability

Club Room
  • Max occupancy:

    2 persons

  • Check Prices
Guest Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

DOUBLE DELUXE GOLD DOUBLE BEDS. ALL INCLUSIVE

Leisure Two Room Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Terrace
Room Description:

Deluxe|Leisure DLX Platinum Grand Sky Terrace 2 Rooms -AI

Spa King Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed. - Hydro spa tub - Private bath with shower - Balcony with hammock - Liquor Dispenser - Mini bar with soda, bottled water, juice & domestic beer - LCD TV with satellite - Purified water - Rock Spa® bath amenities - Bathrobes & slippers - Digital safe (laptop size) - Individually controlled A/C - Direct dial telephone - Bluetooth-enabled wireless alarm clock radio - Iron/ironing board - 24-hour room service - Turndown service Garden View. / 482 sq. ft. FREE UPGRADE PROMOTION: Book 3 nights or more between August 28th to December 19th and Travel September 1st through December 22th to get a free upgrade on select room categories. Blackouts apply: October 26- November 1

Leisure Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Suite
  • Max occupancy:

    6 persons

  • Check Prices
Two-Bedroom Suite
Street view
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Double bed

  • Check Prices
Room Description:

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with one king bed or two double beds. Don’t forget the living and dining room areas to top off your stay. - Hydro spa tub in each room - Private bath with shower - Oversized private balcony with hammock and lounge chairs - Liquor dispenser - Mini bar with soda, bottled water, juice & domestic beer - LCD TV with satellite - Purified water - Rock Spa® bath amenities - Bathrobes & slippers - Digital safe (laptop size) - Individually controlled A/C - Espresso/American coffee maker - Direct dial telephone - Bluetooth-enabled wireless alarm clock radio - Iron/ironing board - 24-hour room service - Exclusive in-room dining menu - Turndown service - Nightly Petit Fours

Leisure Two-Bedroom Rooftop Suite
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • General:Seating area
Room Description:

Standard|Leisure Rock STE Platinum Rooftop Lounge 2 Bdrm-AI

Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Standard Junior Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private pool
    • Private bathroom
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Terrace
  • Work desk
  • Seating area
  • Ironing facilities
  • Ceiling fan
  • Mirror
  • Telephone
  • Bathroom:Bathrobe
  • Bedding:Double size sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Wake up service
Room Description:

Junior Suites have an area of 42m2 which will make your stay more roomy and comfortable. All Junior Suites have two double beds or one king sized bed. As well as having the same facilities as the standard rooms, they include a double sofa bed. Their location near the beach and pool areas offer added value in terms of convenience, particularly for families with children. - Views to the garden - Air conditioning - Ceiling fan - Bathrobe and slippers - Hydromassage bathtub - Minibar with daily reposition - Internal movie channel - Direct dial telephone - Magnification mirror - Coffee or tea maker - Bathroom amenities - Iron and ironing board - Alarm clock, station for MP3 players - Terrace with table and chairs - Aromatherapy and hydrating body sprays menu* *Extra Charge  

Romantic Suite
Garden view
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private pool
    • Private bathroom
    • Bathtub
    • + More
  • General:Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Ceiling fan
  • Mirror
  • Telephone
  • Bedding:Hammock
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Wake up service
Room Description:

The romantic Mayan Suites are the ideal accommodation for a relaxing holiday a few metres from the sea or the main pool. They have a comfortable terrace with hammock and an outdoor Mayan shower. Undoubtedly the best accommodation for enjoying yourself Palladium style surrounded by nature. - Designed especially for couples - Views to the garden - Air conditioning - Ceiling fan - Exterior Mayan shower - Full bath with window and hydromassage bathtub - Large balcony or terrace - Private entrance from outside - Minibar with daily reposition - Flat-TV with internal movie channel - Direct dial telephone - Magnification mirror - Coffee or tea maker - Bathroom amenities - Iron and ironing board - Alarm clock, station for MP3 players - Terrace with table and chairs - Aromatherapy and hydrating body sprays menu* *Extra Charge

Upgraded One Room King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king. - Rock Royalty Personal Assistant (7am – 11pm) - Ironing Service (2 items per person/per stay) - Upgraded full-size Rock Spa® bath products - Express luggage delivery - Complimentary Shoe Shine - Nightly Petit Fours - Aromatherapy and Pillow Menu - Spa Tub Preparation (with 24-hours notice) - Personal Assistance with reservations (on and off property) - Priority Reservation to picks® and mix® program - Complimentary 25-minute couples massage at the Rock Spa® - VIP Exclusive Check-in and check-out - Late checkout available (until 3pm – available upon request and availability) - Complimentary beach bag (1 per room/per stay) - Bonus Track - (Personal Assistant will help review account and assist in express check-out) - Priority booking for bali beds ($)

Family Room
  • Max occupancy:

    2 persons

  • Check Prices
Superior Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOUBLE Pure Deluxe Gold Double Beds. ALL INCLUSIVE

Superior Deluxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

DOUBLE Pure Deluxe Gold King. ALL INCLUSIVE

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Superior|DOUBLE SUPERIOR

Superior Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Superior Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Superior Junior Suite

Hard Rock Hotel Riviera Maya photos Exterior
Deluxe Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • 24-hour room service
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Balcony
  • Ironing facilities
  • Telephone
  • Turndown service
  • Bathroom:Bathrobe
  • Toiletries
  • Bedding:Hammock
  • Dining:Mini-bar
  • Bottled water
  • Media:LCD TV
  • Wake up service
  • Radio
Room Description:

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds. - Hydro spa tub - Private bath with shower - Balcony with hammock - Liquor Dispenser - Mini bar with soda, bottled water, juice & domestic beer - LCD TV with satellite - Purified water - Rock Spa® bath amenities - Bathrobes & slippers - Digital safe (laptop size) - Individually controlled A/C - Coffee maker - Direct dial telephone - Bluetooth-enabled wireless alarm clock radio - Hair blow dryer - Iron/ironing board - Free wireless internet - 24-hour room service - Turndown service Garden View.    Children Fees: Children

Deluxe Two-Bedroom Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • General:Terrace
Hard Rock Hotel Riviera Maya photos Exterior Hotel information
Deluxe King Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • 24-hour room service
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Ceiling fan
  • Mirror
  • Telephone
  • Turndown service
  • Bathroom:Bathrobe
  • Toiletries
  • Bedding:Hammock
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:LCD TV
  • Wake up service
  • Radio
Room Description:

Surrounded by the exuberant vegetation of the Mayan forest are the luxurious, comfortable Deluxe rooms. They have two double beds or one king sized bed. They are the perfect accommodation due to their central location which offers easy access to the central building and the restaurant area through our green paths. - Views to the garden - Air conditioning - Ceiling fan - Minibar with daily reposition - Internal movie channel - Direct dial telephone - Magnification mirror - Coffee or tea maker - Bathroom amenities - Iron and ironing board - Alarm clock, station for MP3 players - Terrace with table and chairs - Aromatherapy and hydrating body sprays menu* *Extra Charge This is a non-refundable room; reservations cannot be modified or cancelled once booked.

Deluxe One-Bedroom Second Floor King Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy. - Private bath with shower - Balcony with hammock - Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub - Liquor dispenser - Mini bar with soda, bottled water, juice & domestic beer - LCD TV with satellite - Purified water - Rock Spa® bath amenities - Bathrobes & slippers - Direct dial telephone - Bluetooth-enabled wireless alarm clock radio - Iron/ironing board - 24-hour room service - Private BBQ service available on sky terrace at an extra cost. - Turndown service Partial Ocean View. 964 sq. ft. including terrace.

Deluxe Triple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Comfort Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed or 1 King-size bed

  • Check Prices
Room Description:

Uniquely designed, comfortable rooms. Rooms measuring 52 sq. m. (560 sq. ft), furnished in a contemporary, relaxing style, with spectacular views. They have two double beds or one King size bed (on request on arrival at the hotel). Daylight filters through the large windows overlooking the abundant, lush nature, and the personalised lighting creates the ideal setting for relaxing evenings in rooms furnished with every comfort.

Hard Rock Hotel Riviera Maya photos Exterior Hotel information
Deluxe Family Twin Room
  • Max occupancy:

    6 persons

  • Bed type:

    2 Single beds, 1 King-size bed and 2 Double beds, 2 Single beds

  • Check Prices
Room Description:

Deluxe|Deluxe Family

Deluxe Family Connecting Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

DOUBLE DOBLE - DELUXE FAMILY - 2 ROOMS CONNECTING. ALL INCLUSIVE

Diamond One Room Room
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • 24-hour room service
    • Bathtub
    • + More
  • General:Wi-Fi
  • Slippers
  • Balcony
  • Ironing facilities
  • Telephone
  • Turndown service
  • Bathroom:Bathrobe
  • Toiletries
  • Bedding:Hammock
  • Pillow menu
  • Dining:Mini-bar
  • Coffee/tea maker
  • Bottled water
  • Media:LCD TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
Room Description:

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, they’ve packed these legendary digs with non-stop extras and no-limit luxury. - Hydro spa tub - Private bath with shower - Balcony with hammock - Liquor dispenser with premium brands - Mini bar with soda, bottled water, juice & domestic beer - LCD TV with satellite - Purified water - Rock Spa® bath amenities - Bathrobes & slippers - Individually controlled A/C - Espresso/American coffee maker - Direct dial telephone - Bluetooth-enabled wireless alarm clock radio - Iron/ironing board - 24-hour room service - Turndown service - Aromatherapy and Pillow Menu - Nightly Petit Fours - Complimentary beach bag (1 per room, per stay) - CD/DVD Player (available upon request) - Private check-in area – late and early check-in (subject to availability) *Best View Avai

Diamond One Room King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, they’ve packed these legendary digs with non-stop extras and no-limit luxury. - Hydro spa tub - Private bath with shower - Balcony with hammock - Liquor dispenser with premium brands - Mini bar with soda, bottled water, juice & domestic beer - LCD TV with satellite - Purified water - Rock Spa® bath amenities - Bathrobes & slippers - Individually controlled A/C - Espresso/American coffee maker - Direct dial telephone - Bluetooth-enabled wireless alarm clock radio - Iron/ironing board - 24-hour room service - Turndown service - Aromatherapy and Pillow Menu - Nightly Petit Fours - Complimentary beach bag (1 per room, per stay) - CD/DVD Player (available upon request) - Private check-in area – late and early check-in (subject to availability) *Best View Avai

Luxury Room
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
Luxury Two Room Room
  • Max occupancy:

    2 persons

  • Check Prices

Hard Rock Hotel Riviera Maya Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • ecopark Kantun Chi2.8 mi
    Federal Highway 307, Puerto Aventuras
  • Chankanaab Park8.2 mi
    Carr. Costera Sur Km 9.5
  • Centro Ecologico Akumal8.4 mi
    Km 104 Carretera Puerto Juarez-Tulum, Akumal
  • Xcaret Eco Theme Park7.9 mi
    Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen
  • Cenote Santa Cruz8.3 mi
    Akumal, Akumal

Near the hotel

  • Dolphinaris Park Riviera Maya3600 ft
    km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
  • Dolphin Discovery4200 ft
    Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
  • Xpu-ha Beach4100 ft
    Puerto AventurasMexico
  • Oasis Beach4300 ft
    Puerto AventurasMexico
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    489

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How to reach hotel

hotel Hard Rock Hotel Riviera Maya - Puerto Aventuras Puerto Aventuras location
Show big map »

Hotel Address:

Km. 72 Carretera Cancun, Puerto Aventuras, Mexico, 77710

Get directions
City Center
  • Puerto Aventuras
    2700 ft
Airports
Beaches
  • Xpu-ha Beach
    4100 ft
  • Fatima Bay
    4300 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of rooms:
    489